Why Social Services?

Shelters and social service organizations operate 24/7, often under tight budgets and limited resources. ShiftLink is designed to meet these challenges by streamlining staffing.

- Reduces administrative burdens
- Allows teams to focus on providing essential care
- Smart analytics offers insights into staffing and resource allocation
- Helps optimize costs and improve service delivery.

Whether managing sudden demand or ensuring overnight coverage, ShiftLink empowers shelters and social services to operate efficiently while staying focused on their mission.

Organizations that trust us

Keeping it simple, yet effective

Effective communication

Last-minute book-offs and sick calls can keep on-call staff tied up for hours just making phone calls and can take time away from client care. Now, you can instantly post shifts on the go and get responses in seconds, filling shifts within minutes, all in one place. Enjoy streamlined operations and efficient communication without ever needing to switch platforms.

Eliminate emotional toll

The demanding nature of social services work can cause significant emotional strain, particularly when staff are required to work overtime due to shift shortages. With just a click, you can connect with all your available staff to ensure shifts are covered while reducing overtime expenses and burnout.

Boost employee morale

Effective communication is crucial in shelter settings to coordinate shifts and address urgent needs. ShiftLink ensures transparency, equity, and real-time updates, reducing misunderstandings, grievances, and staff turnover.

Union supported

Unionized shelter environments must adhere to strict regulations concerning staff qualifications and client-to-staff ratios. . Replace your paper binders and keep track of your staff seniority ranking with ease on our system.

Why Shiftlink?

Streamlined scheduling

ShiftLink takes the hassle out of excel, paper and whiteboard scheduling for your managers.
Now you can effortlessly view upcoming shifts, post notifications, manage shift swaps, and instantly update your staff on schedule changes.

Cost saving

In a world where funding is often stretched thin, ShiftLink helps keep your group’s budget in check by reducing overtime and administrative hours as well as minimizing the need for last-minute hires, allowing you to allocate more resources directly to the vital services your clients rely on.

Custom reporting

With ShiftLink’s robust analytics, shelter and program directors gain valuable insights into staffing patterns and service delivery. They can keep track of staff activity, hours worked and more. This helps optimize operations and meet the unique needs of your community effectively.

Case Studies

Case Studies will be added soon.

You're in Good Company

We have found ShiftLink very helpful for scheduling staff and filling shifts. It has saved our team of supervisors and managers much time and frustration as they no longer have to make numerous phone calls and search through contact information!

Derek Pluchinski

Program Manager The Salvation Army Yellowknife

Emergency scheduling used to be one of our most burdensome activities; Shiftlink has not only resolved that but has enhanced the overall employee and employer experience. The platform is customizable to meet our individualized needs and is now an inherent part of our organization.

Steven Parker

Senior Manager, Supportive Housing
Shepherds of Good Hope

ShiftLink has been a game-changer in our organization. We were used to countless hours filling vacant shifts via phone calls and emails. The ability to connect with your entire team, quickly and easily has given us the gift of time! We would highly recommend this program and the team behind it.